
Pengaruh Kecerdasan emosional dan Pelatihan Kerja Terhadap Kinerja Pegawai Dimediasi oleh Organizational Citizenship Behavior di Kantor Perwakilan Bank Indonesia Prov. Sumatera Utara
Pengaruh Kecerdasan emosional dan Pelatihan Kerja Terhadap Kinerja Pegawai Dimediasi oleh Organizational Citizenship Behavior di Kantor Perwakilan Bank Indonesia Prov. Sumatera Utara, Emotional Intelligence, Job Training, Organizational Citizenship Behavior, Employee Performance....
Author: ZULKHAIDIR IRFAN SIREGAR
Date: 2025
Keywords: Emotional Intelligence, Job Training, Organizational Citizenship Behavior, Employee Performance.
Type: Jurnal
Category: penelitian
In fact, HR sets the standard in managing a business. Various factors contribute to the prosperity of institutions, organizations, and businesses. However, the human element holds the key to success in achieving this goal. Even if other resources are available, businesses will struggle to function properly without qualified human resources. Human resources are one of the most important factors in a company. The results of this study are as follows: Emotional Intelligence has a positive and significant effect on Employee Performance with a value of 0.332 and a p value of 0.009. Emotional Intelligence had a positive and insignificant effect on Organizational Citizenship Behavior with a value of 0.200 and p values of 0.023. Organizational Citizenship Behavior had a positive and significant effect on Employee Performance with a value of 0.168 and p values of 0.162. Training has a positive and significant effect on Employee Performance with a value of 0.356 and p values of 0.016. The training had a positive and significant effect on Organizational Citizenship Behavior with a value of 0.710 and p values of 0.000. Emotional Intelligence had a positive and insignificant effect on Employee Performance through Organizational Citizenship Behavior with a value of 0.034 and p values of 0.204 Training had a positive and insignificant effect on Employee Performance through Organizational Citizenship Behavior with a value of 0.119 and p values of 0.169.
Files:
Tidak ada data !
Collections:
Digital Library UNPAB