Analisis Beban Kerja Dan Kompetensi Terhadap Efektivitas Pegawai Dengan Pelatihan Sebagai Variabel Moderasi Pada PT PLN (Persero) UID Sumatera Utara

Analisis Beban Kerja Dan Kompetensi Terhadap Efektivitas Pegawai Dengan Pelatihan Sebagai Variabel Moderasi Pada PT PLN (Persero) UID Sumatera Utara, Workload, Competence, Employee Effectiveness, Training, Moderating Variables, PT PLN (Persero) UID North Sumatra...

Author: EMMY ROBIYAH
Date: 2025
Keywords: Workload, Competence, Employee Effectiveness, Training, Moderating Variables, PT PLN (Persero) UID North Sumatra
Type: Jurnal
Category: penelitian

This study aims to analyze the effect of workload and competence on employee effectiveness with training as a moderating variable at PT PLN (Persero) UID North Sumatra. This quantitative study was conducted with the aim of adjusting the research and analyzing the effect of workload and competence on employee effectiveness, with training as a moderating variable at PT PLN (Persero) UID North Sumatra. Data were collected from 81 customer service unit employees. The results of the study indicate that workload has a negative and significant effect on employee effectiveness, competence and training have a positive and significant effect on employee effectiveness. Training does not act as a moderating variable between the effect of workload and competence on employee effectiveness.

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