Analisis Harga, Lokasi Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Kenzie Barbershop Di Kota Medan

Analisis Harga, Lokasi Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Kenzie Barbershop Di Kota Medan, Customer Satisfaction; Kenzie Barbershop; Price Location; Service Quality...

Author: BAIHAQQI AQIL
Date: 2025
Keywords: Customer Satisfaction; Kenzie Barbershop; Price Location; Service Quality
Type: Jurnal
Category: penelitian

The purpose of this article is to examine how customer happiness at Kenzie Barbershop in Medan is impacted by pricing, location, and service quality. 96 respondents (customers) made up the sample for the quantitative approval. The findings indicate that customer happiness is significantly positively impacted by service quality, with location and pricing coming in second and third. The results indicate that in order to boost client happiness, Kenzie Barbershop should give priority to enhancing service quality. In order to draw in and keep clients, the barbershop should also think about its advantageous location and affordable prices.At Kenzie Barbershop, pricing, location, and service quality all have a positive and considerable simultaneous impact on client satisfaction.

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