Pengaruh Kualitas Pelayanan, Kualitas SDM terhadap Kinerja Pegawai di Mediasi Kompetensi SDM (Studi Kasus Kantor Dinas Kependudukan dan Catatan Sipil Kota Medan)

Pengaruh Kualitas Pelayanan, Kualitas SDM terhadap Kinerja Pegawai di Mediasi Kompetensi SDM (Studi Kasus Kantor Dinas Kependudukan dan Catatan Sipil Kota Medan), Employee Performance, Satisfaction, Leadership Style, Compensation, Motivation...

Author: KUNSANUSI AWAL TARIGAN
Date: 2025
Keywords: Employee Performance, Satisfaction, Leadership Style, Compensation, Motivation
Type: Jurnal
Category: penelitian

This study aims to test and analyze the influence of leadership style, compensation and motivation on employee performance. Testing and analyzing the influence of leadership style, compensation, and motivation on employee performance mediated by Satisfaction at the Medan City Population and Civil Registration Office. This type of research is quantitative descriptive, the research sample is 85 ASN from the Civil Registry of Capil Regency, Medan City, and data analysis uses the SEM (structural equation modeling) method. Overall, from the results and discussions in the study, it was concluded that there was a positive and significant influence between leadership style, compensation and motivation on employee performance, and there was a positive and significant influence between leadership style, compensation, and motivation on employee performance mediated satisfaction at the Medan City Population and Civil Registration Office.

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